In this course, Steve Epner shows you how to distinguish yourself to your customers as the easiest supplier with whom to do business.
Being easy to work with isn't just a meaningless platitude, it's important to the success of your business. It will give you the edge in your market, and it can be the reason people buy from you rather than your competitors.
The Three Ways to be the Easiest to Deal With that are discussed are:
1. Keep your promises
2. Work in a "No Surprise" environment
3. Accommodate the customer
Your customers remember when you let them down. If you don't follow through on something you've promised, whether it is providing information, a reference, meeting a deadline, or delivering an accurate order, you're deemed as unreliable.
Do you enjoy doing business with unreliable vendors or suppliers or is that just more trouble than it is worth in your busy day? Your customers feel the same.
Click the link below to progress to the next page where you can watch the short video entitled, Three Ways to be the Easiest to Deal With.