In this video, Steve Epner will show you how applying three easy-to-implement ideas can immediately improve your business and distinguish your distribution company from your competitors'.
Getting your message heard through the noise of the marketplace is critical and often difficult. Steve discusses three methods to effectively and quickly distinguish your company and "cut through the noise" to grab and hold a customer's attention.
The Three Ways to be Better and Different that are discussed are:
1. Say thank you
2. Talk to your customers about THEIR business
3. Call on any issues or exceptions BEFORE they call you
Sound easy? It is! But, do you do it?
Learn how in this program.
About the Instructor
Steve Epner is the Managing Member of The Startup WithIN LLC, which focuses on helping companies to ignite their entrepreneurial spirit. The Startup WithIN believes that through ideation, innovation, validation, and acceleration, any company can find new ways to respond to old questions.
Steve is a member of the Graduate School of Business Faculty at Saint Louis University. He teaches Corporate Entrepreneurship and Innovation. In 2011, Steve attended the Babson College Entrepreneurship Program with educators from 14 countries.
Steve was awarded the Certified Speaking Professional designation in 2000 from the National Speakers Association. He is past Chairman of the Gateway Venture Mentoring Service and is the founder and manager of the St Louis Innovation Roundtable.
In May of 2007, Steve received a Master's of Science degree from the Purdue University School of Technology.